What is Accreditation Canada? (+ video Leslee Thompson)

Accreditation Canada works with health and social services organizations in Canada and abroad to develop a sustainable culture of improvement that betters safety and efficiency.

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Accreditation Canada. Medical travel, medical tourism, dohealthwell.
Source: Accreditation Canada
What is Accreditation Canada? (+ video Leslee Thompson)
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Accreditation Canada is one of the sponsors at the 4th International Health and Wellness Tourism Congress in Santo Domingo, Dominican Republic.

The largest medical travel event of the Caribbean holds top-level local and international entities within the health, finance, public, private, insurance, and academic sector.

On a recent statement sent to DoHealthWell®, Dr. Alejandro Cambiaso emphasized on the need of achieving international accreditation, as a way to raise up the standard on quality health services to medical travelers.

“The Dominican Health Tourism Association encourages all health specialists to become members of their respective professional societies, for centers to get approved by the Ministry of Health, and that they seek certifications and international accreditations,” said Dr. Cambiaso.

In that sense, we cover basic information about Accreditation Canada, the accreditation cycle, process, and leadership.

But first, what exactly is accreditation?

Accreditation provides health services-related entities with an independent, third-party assessment of the organization using standards built upon best practices.

It is an ongoing process of assessing health and social services organizations against standards of excellence to identify what works and what needs improvement.

It involves:

  • All members of your organization
  • Members of the community
  • Patients and families
  • Community partners.

The main goal is to allow interest parties to understand how to make better use of resources, increase efficiency, enhance quality and safety, and reduce risk.

What is Accreditation Canada?

According to their website, “Accreditation Canada is a not-for-profit organization dedicated to working with patients, policymakers and the public to improve the quality of health and social services for all.”

Accreditation Canada is headquartered in Ottawa and has satellite offices in Toronto, Montreal, Brussels (Belgium) and Quito (Ecuador).

The entity, composed of over 700 staff members, works with health and social services organizations in Canada and abroad to develop a sustainable culture of improvement that betters safety and efficiency, working to save and improve lives.

They cover:

  • More than 1,000 health and social service organizations.
  • 7,000 sites spread over five continents around the world accredited.
  • They also have a team of more than 500 surveyors.

Qmentum International Accreditation Process

Let’s take a look at the accreditation cycle, called Qmentum International Accreditation Process.

During the cycle, your organization is evaluated against best-in-class standards established by HSO. Here are the five steps:

  • Self-assessment
  • Measure, improve, prepare
  • Simulated survey
  • On-site survey
  • Report, decision, and next steps
Accreditation Cycle of Accreditation Canada. Medical travel, medical tourism, dohealthwell.
Source: Accreditation Canada.

Health Standards Organization/Leadership

Accreditation Canada operates as an affiliate of Health Standards Organization (HSO).

Created in early 2017 and based in Ottawa, HSOs goal is to achieve quality health services.

The non-profit entity focuses on developing standards, assessment programs, and other methodologies to enable health and social service providers around the world to upgrade on quality.

“Patients (and their families), practitioners and policy-makers all play critical roles in achieving quality health services for all; people must be at the center of everything we do,” states HSO on their website.

Leslee Thompson is the CEO of Accreditation Canada and HSO. There are three Executive Directors on her senior team leading the institution services:

  • Canadian Accreditation Executive Director  – Asmita Gillani
  • International  Accreditation, Executive Director – Katerina Tarasova
  • Health Education Accreditation, Executive Director – Louise Clément

Accreditation Canada sustains that the goal of working with Health Standards Organization is to deliver more objective, credible and outcome-oriented assessment programs based on the best global standards.

As an HSO affiliate, “Accreditation Canada works to deliver objective, credible and outcome-oriented assessment programs using the best standards available and empowering providers to focus on what matters to them in their local context.”

In the following video published on Sax Institute, Leslee Thompson answers the following questions:

  • What are the key features of accreditation and setting standards?
  • What needs to change for healthcare workers to see value in accreditation?
  • What advice would you give about how accreditation can be done well?
  • What do you think can be done better or differently?
  • Where do you see the key opportunities to drive health service change?